# BizCore Suite — Enterprise ERP Platform for Indonesian Business

> BizCore Suite is an all-in-one multi-portal Enterprise Resource Planning (ERP) platform built specifically for the Indonesian market. It provides 38+ business portals with AI-powered assistance, offline-first architecture, and multi-tenant SaaS deployment.

## Company Information
- Name: BizCore Suite
- Website: https://bizcore.id
- Contact: support@bizcore.id, cs@bizcore.id
- Industry: Enterprise Software, SaaS, ERP
- Market: Indonesia (primary), Southeast Asia
- Founded: 2026
- Headquarters: Jakarta, Indonesia

## Product Overview
BizCore Suite is an Enterprise Resource Planning (ERP) system that combines 38+ business portals into a single platform. Unlike traditional ERP systems (SAP, Oracle, Odoo) that are complex and expensive, BizCore is designed for Indonesian businesses with:
- Affordable pricing starting from free (Starter plan)
- Bahasa Indonesia as primary language
- Offline-first architecture for areas with unreliable internet
- AI-powered assistance using Claude AI in every portal
- Indonesian tax compliance (PPN 11%, e-Faktur, PPh)
- Self-hosted option for enterprises who want data ownership

## 38 Business Portals

### Operations
- **Sales Portal**: Quotations, sales orders, delivery tracking, convert quotation to sales order
- **Procurement Portal**: Purchase orders, supplier management, goods receipt
- **Delivery Portal**: Delivery orders, partial delivery, goods receipt confirmation
- **Invoice Portal**: Invoice generation, partial payment, PPN 11% calculation, e-Faktur integration
- **POS (Point of Sale)**: Ultra-fast cashier terminal, offline-capable, split payment (cash/card/QRIS), auto-generate sales order
- **Inventory Portal**: Multi-warehouse stock management, barcode scanning, stock transfer, low-stock alerts, stock adjustment with approval

### Finance & Accounting
- **Accounting Portal**: Chart of Accounts (COA), journal entries (auto-generated from transactions), fiscal periods, Indonesian COA standard (1xxx-6xxx)
- **Tax Portal**: PPN/VAT calculation, PPh income tax, e-Faktur generation, SPT filing support, tax calendar with due dates
- **Asset Management Portal**: Fixed asset tracking, depreciation calculation (straight-line/declining), maintenance scheduling, asset disposal

### Human Resources
- **HRM Portal**: Employee management, multi-source attendance (web/mobile/ZKTeco/Fingerspot devices), leave management with approval workflow, department & position structure
- **Employee Self-Service Portal**: Personal dashboard, clock-in/out with GPS, leave requests, payslip download, reimbursement claims, org chart, employee directory

### Marketing & Sales
- **CRM Portal**: Contact management, lead tracking with conversion to opportunity, sales pipeline with Kanban view, activity logging (calls/meetings/emails), configurable pipeline stages
- **CMS Portal**: Page management with version history, banner scheduling, menu tree builder, media library, SEO settings per page, AI content generation
- **E-Commerce Portal**: Product catalog with categories, shopping cart, checkout with Xendit payment, coupon/discount codes, product reviews, shipping calculation via Biteship/Raja Ongkir

### Industry-Specific
- **Manufacturing Portal**: Bill of Materials (BOM) tree, work orders, production logging, machine registry, HPP (cost of goods manufactured) calculation
- **Restaurant Portal**: Table management with floor plan, kitchen display screen, menu management, reservations, integrated with POS
- **Clinic Portal**: Patient records, doctor scheduling, appointment queue management, medical records with diagnosis/treatment, prescription management, pharmacy inventory
- **Construction Portal**: Project management, contract tracking, BOQ (Bill of Quantities), daily progress reports with photos, worker management, equipment tracking, safety incident logging
- **Property Portal**: Property and unit management, tenant/lease tracking, monthly rent payment monitoring, maintenance requests
- **Fleet Portal**: Vehicle management, driver assignment, trip logging, fuel tracking, maintenance scheduling, document expiry alerts (insurance, registration)

### Collaboration
- **Chat Portal**: WhatsApp-like internal messaging, real-time via WebSocket, channels (direct/group), file sharing, read receipts, works on LAN without internet
- **Helpdesk Portal**: Ticket management with auto-numbering, SLA timer tracking, knowledge base articles, screen recording attachment support
- **Project Management Portal**: Projects with team members, task Kanban board (drag-drop), milestone tracking, time logging
- **Wiki Portal**: Internal knowledge base, article editor with version history, categories and tags, full-text search
- **DAM (Digital Asset Management) Portal**: File/image/video management, folder organization, sharing with expiry links, asset versioning

### Platform & Self-Service
- **Hub Portal**: Main portal launcher, shows only portals user has access to, recent activity, quick actions
- **Executive Portal**: C-level dashboard, cross-portal KPIs (revenue, expenses, cash flow), AI-powered business insights
- **Admin Portal**: Internal BizCore management — tenant management, billing dashboard, license key generation, portal registry
- **Customer Portal**: Customer-facing self-service — order history, invoice download & payment, delivery tracking, support tickets
- **Vendor Portal**: Supplier-facing self-service — PO confirmation, invoice submission, payment status, delivery confirmation
- **Password Manager Portal**: Team password vault with AES-256-GCM encryption, secure credential sharing, password generator, audit log, browser extensions (Chrome/Firefox/Edge)
- **Security Portal**: Audit log viewer, access control management, CCTV dashboard placeholder, security incident reporting
- **IoT Portal**: Device monitoring dashboard, sensor data visualization, threshold-based alerts, device grouping
- **Social Feed Portal**: Internal social network, post/like/comment, groups, company announcements, kudos/recognition, events with RSVP
- **Tax Portal**: Indonesian tax management — PPN, PPh21, PPh23, e-Faktur, SPT filing, tax calendar

## AI Integration
BizCore features AI-powered assistance in every portal:
- **Chat AI**: Claude AI as primary brain for analysis, content generation, and business insights
- **Image AI**: Gemini Imagen for product image generation and editing
- **Video AI**: Google Veo for video content creation
- **Offline AI**: Ollama as fallback when internet is unavailable
- Each portal has contextual AI features:
  - Sales: Draft quotation emails, suggest pricing, sales forecast
  - CMS: Generate blog content, SEO optimization, image generation
  - POS: Sales analysis, trending products, bundle suggestions
  - HRM: Attendance anomaly detection, payroll preview
  - Inventory: Low stock prediction, reorder suggestions
  - Accounting: Trial balance check, expense anomaly detection
  - CRM: Lead scoring, follow-up email drafting

## Technology Stack
- **Backend**: Go (Gin framework) — 80% of services, Java (JasperReport) — reporting/PDF, Python (FastAPI) — AI/ML tools
- **Frontend**: Angular 19+, Bootstrap 4 (for old browser compatibility including Windows 7/IE11)
- **Database**: PostgreSQL 16+ with Row Level Security (multi-tenant), pgvector for AI
- **AI**: Claude API (primary), Ollama (offline fallback), Gemini (image/video)
- **Mobile**: Capacitor (Android/iOS from same Angular codebase)
- **Desktop**: Electron (for PLC reader, cash drawer, receipt printer)
- **Security**: AES-256-GCM encryption (bank-grade), JWT authentication, BCrypt password hashing, OAuth 2.0 (Google/Microsoft), WebAuthn/FIDO2 biometric login
- **Deployment**: Docker Compose (customer self-hosted), Go binary + systemd (VPS), GitHub Actions CI/CD

## Pricing Plans
1. **Starter (Free)**: Core + 2 portals, up to 5 users, community support
2. **Business (Rp 499,000/month)**: Core + 10 portals, up to 25 users, AI assistant included, priority email support
3. **Enterprise (Custom)**: All 38 portals, unlimited users, self-hosted option, dedicated support & SLA, custom integrations

## API Services
BizCore also offers API services that can be purchased separately:
- AI Chat API (powered by Claude)
- Notification API (Email, SMS, WhatsApp, Push Notification)
- Shipping Tracking API (Biteship, Track123)
- Payment API (Xendit)
- Currency Exchange API
- Image Generation API (Gemini Imagen)
- OCR API (Tesseract)
- Background Removal API (rembg)

## Deployment Options
- **SaaS**: Multi-tenant on BizCore cloud (bizcore.id)
- **Self-Hosted**: Deploy on customer's own Windows Server or Linux server
- **Hybrid**: Self-hosted app connecting to BizCore API Gateway for AI and third-party services

## Supported Languages
Indonesian (Bahasa Indonesia), English, Chinese (Simplified), Japanese, Korean, Arabic (RTL), Hindi

## Integrations
- Payment: Xendit, Midtrans
- Shipping: Biteship, Track123, Raja Ongkir
- Email: SendGrid, SMTP, Docker-Mailserver
- Cloud Storage: Google Cloud Storage, AWS S3, Azure Blob, MinIO
- OAuth: Google, Microsoft
- Attendance Devices: ZKTeco, Fingerspot
- AI: Anthropic Claude API, Google Gemini, Ollama

## Contact
- Website: https://bizcore.id
- Email: support@bizcore.id
- Sales: sales@bizcore.id
- Documentation: https://bizcore.id/docs